Blog

Can I cancel my order?

Once you hit “place order,” we’re on it—like, immediately. That means we can’t cancel or edit it. If you need help, though, reach out to us at support@thejuno.zendesk.com, and we’ll see...

How long till you see results?

Patience, friend. Results depend on your skin and the product, but most people notice changes within a few weeks of consistent use. Follow the directions, stick to your routine, and...

What are your tips for effectively layering the...

For the best results, start with the Clean 10 Cleansing Balm. Massage a small amount onto dry skin to dissolve makeup and impurities, then rinse with warm water. Follow with...

Are the Cleansing Balm and Cleansing Powder saf...

Both the Cleansing Balm and Cleansing Powder are formulated to be gentle, making them suitable for sensitive and dry skin. They cleanse effectively without stripping moisture, leaving your skin feeling...

Is your cleansing balm container recyclable?

  Yes, the Jade Cleansing Balm refill pods are fully recyclable. The reusable jar design pairs with refill pods to cut plastic waste by up to 70-90% after just three...

What's the difference between the Cleansing Bal...

The formula for both the Clean 10 Cleansing Balm and the Jade Clean 10 Cleansing Balm remains identical. The only change is the upgraded packaging and name to align with...