With some carrier services experiencing unexpected delays in transit or slight delays in providing tracking details, we appreciate your patience and understanding in advance. It's our top priority to make sure your orders get delivered to you as soon as possible.

As our valued customer, we want to make sure that we’re transparent with you about our fulfillment process.
We know getting an order in the mail is exciting, and we’re excited to see you with your new JUNO goodies!  Currently, our team is working around the clock to ship your orders and we’re looking at a 8-day fulfilment window on top of our regular schedule below.

We ship worldwide. We provide FREE STANDARD SHIPPING on orders of USD$65+ in most countries and USD$30+ for domestic orders.

Below are shipping times and fees by country and region. 

United States:

USPS rate: 10-15 days with flat rate USD$5.99

FREE US Shipping on orders above USD$30

Canada:

Flat rate: 15-25 days for USD$15.99  

FREE Shipping on orders above USD$65

United Kingdom:

Flat rate: 10-15 days for USD$15.99  

FREE Shipping on orders above USD$65

France, Germany, Italy and Spain:

Flat rate: 15-25 days for USD$15.99  

FREE Shipping on orders above USD$65

Australia:

Flat rate: 20 days for USD$15.99  

FREE Shipping on orders above USD$65

Ireland:

Flat rate: 12-20 days for USD$15.99  

FREE Shipping on orders above USD$65

Czechia, Denmark, Finland, Hungary, Poland, Estonia, Greece, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Portugal, Sweden

• Mexico, Belgium, Bulgaria, Croatia, Hungary, Slovakia, Slovenia, China, Malaysia, Philippines, Thailand, Vietnam, Indonesia.

FREE Shipping on orders above USD$65

Exceptions

Kindly note that we cannot ship to P.O. boxes, APO/FPO/DPO addresses and non-continental Europe (islands and territories affiliated with the aforementioned European countries) because our carrier can't ensure safe delivery to those addresses and there's nothing worse than a lost package. 

Customs Duties

Shipments from all of our warehouses are delivery duty unpaid. Therefore, any and all customs or import duties are charged once the parcel reaches its destination country. If any, these charges must be paid by the customers. Customers take full liability for all return shipment costs, customs charges and handling fees should they refuse to accept a parcel due to import duties or taxes. Please note that according to customs regulations, JUNO & Co. cannot declare purchased items as a gift or list an amount that lower than the actual product price.

Please keep in mind that during holidays and peak business times for the postal service, your package may incur additional days for delivery.

JUNO & Co. is not responsible for any shipping deliveries that may be affected by customs, natural occurrences, or air and ground transportation strikes or delays, nor any extra fees, customs, or back end charges once the package has exited the United States.