Return and Refund Policy – JUNOCO

If you’re not in love with your purchase (which is rare!) we want to hear all about it! We stand by our JUNOCO.-branded products, and if you’re truly unsatisfied please email our team at support@thejuno.zendesk.com for your options.

Depending on your product and its price you may be eligible for site credit, a refund, or a reshipment.  Please contact our team within 30 days of receiving your product.

If your package is returned to us by mistake or issues during the delivery process we’ll automatically refund you upon receipt in our warehouse, our team will process your return within 10 business days of its delivery. We do not offer automatic reshipments but you’re free to order again after your refund is processed.

If your item was damaged in transit, your order has not been fulfilled, or if you have additional questions, please reach out to our support team at support@thejuno.zendesk.com for assistance.

If you paid using Afterpay you can click here, to read about how Afterpay issues its customers refunds and returns. 

 

 

For more Frequently Asked Questions and Answers please visit: https://thejuno.zendesk.com/hc/en-us